Campaign Terms & Conditions

Zarvin is conducting a voluntary pre-launch evaluation of cosmetic skincare products. Selected participants receive complimentary samples so Zarvin can learn about their experience with the formulations, packaging, instructions and overall ritual. This is a cosmetic sampling campaign, not a clinical trial, medical study or representation of regulatory certification.

The Founding Edition samples are:

• PARNIAN — Purifying Powder
• SHABNAM — Hydrating Tonic
• TALA — Brightening Infusion
• SIMA — Restorative Concentrate

A participant may choose the unboxing-video activity, the product-feedback activity, or both. The activities are independent. Receiving a sample or registering interest does not automatically create a reward entitlement; each reward requires completion of its published eligibility conditions.

You must be at least 18 years old and use a valid Zarvin campaign invitation or personal QR link. Your kit has a unique Sample ID. Keep the personal link private and provide accurate registration and contact information.

• One reward is available for each eligible activity per participant and Sample ID.
• Do not make duplicate, fraudulent or impersonated submissions.
• You must have permission to provide any written, photographic or video material.
• You do not have to publish a video, reveal your face or provide spoken narration.

Zarvin may reject a claim where the Sample ID is invalid, the relevant activity is incomplete, the submission cannot reasonably be verified, or there is evidence of duplication, impersonation or fraud. Zarvin will explain an adverse eligibility decision and provide a way to ask for review.

The campaign does not currently impose a geographic restriction or a fixed start or closing date. Zarvin will give reasonable notice before closing participation and will honour rewards already validly earned under these terms.

Depending on the activity you choose, Zarvin may collect your full name, email address, Sample ID and campaign token, optional reward contact details, registration and participation status, questionnaire answers, video submission and verification records, consent history, reward status, and relevant support communications. If you provide an Instagram username in a Direct Message, Zarvin may also use it to verify that submission.

Zarvin uses this information to administer the campaign, match you with the assigned sample, validate participation, contact you about a submission or reward, deliver an earned reward, investigate duplicate or fraudulent claims, analyse feedback, respond to concerns and maintain necessary records. Campaign administration messages are limited to the activity you joined.

Joining this campaign does not subscribe you to unrelated marketing, launch news or promotional email. Any marketing subscription requires separate optional consent and can be withdrawn independently.

Access to participant records is restricted to authorised Zarvin administrators and service providers that host the website, database or communications needed for the campaign. Instagram and Meta process Direct Messages under their own terms and privacy practices. Hosting or other providers may process information outside Australia. Zarvin applies reasonable access controls and keeps information only as long as reasonably needed for campaign administration, legal obligations and the purposes explained here.

You may ask to access or correct your information, raise a privacy concern, or ask about deletion by emailing info@zarvin.com.au. Some records may need to be retained where reasonably required by law, to resolve a dispute, or to document consent and reward administration. See the general Zarvin Privacy Notice for the wider website.

“I confirm that I am 18 years or older and understand that Zarvin products are pre-launch cosmetic samples provided for voluntary evaluation. I acknowledge that I should review the product information and ingredients, follow the individual patch-test and usage instructions before use, and discontinue use if irritation occurs. I have read and agree to the Sample Participation & Safety terms.”

The products are for external cosmetic use and must be used only as directed in the individual information supplied with each sample. Review the ingredients and follow each product's own patch-test, usage, storage and handling instructions; different products may require different methods.

• Avoid eye contact and use on unsuitable or irritated skin as directed in the supplied precautions.
• Stop use if irritation occurs. Seek advice from a doctor or pharmacist if a reaction does not settle or causes concern.
• If you have known allergies or sensitivities, review the ingredients and seek appropriate professional advice before use.
• TALA contains chamomile. Take particular care if you are sensitive to chamomile, daisies or ragweed.

Report irritation, another adverse experience, defective packaging or a safety concern to info@zarvin.com.au. Include the Sample ID and practical details needed to understand the issue; do not send unnecessary sensitive medical information.

Product instructions and ingredient information are supplied separately with the samples. Zarvin also plans to make this information available on a dedicated instruction page. That page is separate from these campaign terms and can be read without joining a reward activity. This acknowledgement does not replace Zarvin's product-safety or regulatory responsibilities.

To seek the A$10 unboxing reward: register through your personal campaign link, record a genuine 1–2 minute unboxing video, send it privately by Instagram Direct Message to Zarvin's configured official Instagram account, include your Sample ID, and allow Zarvin to verify the submission. Public posting is not required. Your face and voice do not need to appear.

You retain ownership of your original video, subject to any third-party rights. If you voluntarily submit a video after accepting this section, you grant Zarvin a non-exclusive, worldwide, royalty-free licence to save, store, reproduce, edit for duration or format, crop, caption, add Zarvin branding, share excerpts from, publish and display that video on Zarvin's website, social media accounts, promotional material, and paid digital or social advertising. Zarvin may allow its authorised hosting, technical and advertising providers to exercise those rights only to provide those services for Zarvin. Edits must not materially misrepresent your views or conduct.

No additional remuneration is payable for uses within the agreed licence beyond the stated campaign reward, to the extent permitted by law. Accepting this section does not require you to create a video. It is required only if you choose to register for the paid unboxing activity and applies only if you then submit a video.

You confirm that you created the video or hold the rights needed to submit it, have permission from every identifiable person shown, and can grant this licence. Do not include unlicensed music, inappropriate third-party branding, children or other people without suitable permission, private documents, confidential information, or dangerous or misleading demonstrations.

You may ask Zarvin to stop new uses or remove material from channels under its control by emailing info@zarvin.com.au with your Sample ID. Zarvin will take reasonable steps to act on a valid request, but material already printed, distributed, scheduled, cached or reposted by third parties may not be fully recallable. Nothing here limits statutory rights or claims arising from negligence, use outside the licence, misleading edits, privacy breaches or other rights that cannot be excluded.

The licence has no fixed calendar expiry and continues until you ask Zarvin to stop new uses under the withdrawal process above. It is not an irrevocable permission. Ending future use does not make an earlier authorised use unauthorised or require the recall of material that cannot reasonably be retrieved.

Feedback must reflect your genuine experience. Positive feedback is not required; negative or critical feedback is equally eligible when the published activity requirements are met. Do not submit fabricated experiences.

Zarvin may analyse responses in aggregated or de-identified form. Zarvin will use attributable feedback as a testimonial only with suitable permission. If an incentivised review or testimonial is published, the incentive must be disclosed where required. The separate feedback questionnaire, rather than this document, collects your product answers.

• A$10 gift card for an unboxing video: one eligible, verified submission per participant and Sample ID.
• A$5 gift card for product feedback: one eligible, completed questionnaire per participant and Sample ID.
• Maximum combined gift-card value: A$15 when both independent activities are completed and verified.

Registration alone is not completion. Zarvin will verify that the correct Sample ID was used, the applicable activity is complete and genuine, and the submission is not a duplicate. Honest criticism does not affect reward eligibility. Incomplete, unverifiable, duplicate, false or misleading claims may be declined with an explanation. You may dispute a decision by emailing info@zarvin.com.au with the Sample ID and relevant details.

Zarvin will use the contact details supplied for that activity to communicate an approval, rejection, technical issue or delivery update. A technical interruption will not remove an entitlement validly earned; Zarvin may provide a reasonable alternative submission or verification method.

Approved rewards are delivered as gift cards using the contact details supplied for the relevant activity. Zarvin does not promise a fixed processing period and will process verified rewards within a reasonable time, taking account of verification, administration and gift-card availability. Participants may contact Zarvin for an update if delivery appears delayed.

Zarvin retains its rights in the Zarvin name, logos, product photography, website content, campaign material and other original intellectual property. Participation does not transfer those rights or authorise a participant to impersonate Zarvin, misrepresent an association, or reuse Zarvin material outside ordinary campaign participation.

Participants retain ownership of their original written and video submissions. Zarvin receives only the permissions expressly stated in these terms or separately agreed. Zarvin does not claim ownership of third-party material.

To the extent permitted by applicable law, Zarvin is not responsible for loss caused by a participant's misuse, failure to follow supplied instructions, false representation, unauthorised third-party material, or circumstances outside Zarvin's reasonable control. Instagram or Meta outages, delivery failures and other technical interruptions may delay verification, but Zarvin will take reasonable steps to offer a fair process.

Zarvin may suspend activity reasonably suspected of fraud, impersonation, abuse or security compromise while it investigates. Any decision must use the objective eligibility conditions in these terms.

Nothing in these terms excludes, restricts or modifies the Australian Consumer Law or another right, guarantee, remedy or liability that cannot lawfully be excluded. The safety acknowledgement is not a waiver of claims for an unsafe product, negligence or breach of a non-excludable duty.

Email info@zarvin.com.au to ask a campaign question, correct contact information, withdraw from future voluntary activity, withdraw separate marketing consent, ask about video use or takedown, report an adverse experience, query a delayed reward, or raise a privacy concern or complaint. Include the Sample ID where it is relevant and avoid sending unnecessary sensitive information.

Withdrawal from future activity does not automatically cancel a reward already earned under the disclosed eligibility conditions. Zarvin will explain any record it must retain and respond within a reasonable time.

Each terms version has a stable identifier and effective date. Zarvin will keep a record of the version accepted and will not silently treat acceptance of an older version as acceptance of a new one. Material changes will be communicated through the campaign link or directly where appropriate, and updated consent will be sought when required.

Zarvin may reasonably pause, change or close the campaign because of safety, security, fraud, technical failure, supply issues or another material circumstance. A change will not retrospectively remove a reward already validly earned.

These terms are governed by the laws applicable in Victoria, Australia, and the parties submit to the courts and tribunals with jurisdiction there, without limiting any right to bring a claim in another forum available under applicable law. If part of these terms is invalid or unenforceable, the remaining parts continue to the extent possible.

These terms are between the participant and NOVADENA GROUP PTY LTD. (ABN 29 701 046 353), trading as Zarvin. Contact: info@zarvin.com.au.